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We will offer refund or replacement on receipt of the original item. Returns can be made for any reason: faulty goods, incorrect sizing or the item is just not as expected. International customers will be required to pay for returns postage.

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In addition, UK returns will be supplied a Freepost address to send the item back free of charge. Harry Potter bookend (Harry Potter Bookends) Would you like to support Cults You like Cults and you want to help us continue the adventure independentlyPlease note that we are a small team of 3 people, therefore it is very simple to support us to maintain the activity and create future developments. We offer a 100 day no-hassle, returns policy from the purchase date. We charge orders in British Pounds, US dollars or Euros depending on your location. Please be away that pre-order dates occassionally can change due to manufacturing delays. The date is listed next to the 'Add to Cart' button and at the top of the listing description. Look on the listing page for the shipping date of a preorder product. Please note, supplier dates can change check the product listing for the most up to date information. When the item arrives in stock, your preorder will ship and you will receive a shipping notification. When you place a preorder, your payment will be taken immediately and you will receive email confirmation of your order. Please check with your local authorities for more information. If you are outside the UK/USA you may have to pay customs/duties if your country charges for importing packages. Within the UK and USA the price you see is the price you pay - you won't be charged any extra fees. Will I be charged any shipping, customs or duties fees?

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Do I get a tracking number with my order?Ĭurrently, all orders ship without a tracking number, but we will soon be offering the ability to upgrade to a tracked delivery service.

How much does shipping cost?įor most countries including the US and UK, shipping is free. Non-UK orders ship by Royal Mail International Airmail, which usually takes 10-15 working days after despatch, but may take up to 30 days if the item is held by your country's customs officers.ĭeliveries can take longer to arrive at busy periods, such as Christmas, or during emergency situations such as the coronavirus pandemic. UK orders ship by Royal Mail, which should arrive in two to five working days after despatch (but occasionally can take longer). It can take a little longer at busy times, like the Christmas period.

If you order an in stock item by 1pm (UK time), your order will ship the same day from Monday to Friday.

You can find out more on our About Us page.

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It's also full of real, live, (friendly!) humans. If you’re interested in joining the team at Platform 9 ¾, please click here to view our careers website.Yes! Merchoid is an award-winning company with seven years' internet retail experience. While opening times may vary, our standard opening times can be seen below: The nearest railway station is London King’s Cross. It is approximately a ten-minute walk from Euston station. Pancras, which is on the Circle, Hammersmith & City, Metropolitan, Northern (Bank branch), Piccadilly and Victoria lines. The closest underground station is King’s Cross St. The Harry Potter Shop at Platform 9 ¾ is located in King’s Cross Station, London, N1 9AP. Further retail opportunities also await at Harry Potter New York in the heart of New York City’s Flatiron District. Since opening the store in King’s Cross Station, we have opened an additional Harry Potter Shop in Heathrow Airport’s Terminal 5. It opened its doors officially by none other than Warwick Davis, who played Professor Flitwick and Griphook in the film series, on December 14th, 2012. The Harry Potter Shop at Platform 9 ¾ was the first ever Harry Potter Shop to open in the world outside of a themed visitor attraction. You are also welcome to take your own photos too! No ticket is needed for your photo but please be aware there is often a queue and during busy periods, the photo opportunity will close an hour before the advertised store closing times, so please arrive early to avoid disappointment. Packaged in a Harry Potter frame, there are a range of buying options available, including bundles, keyrings and magnet sets.

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Our professional photographers can capture your photo for you and you have the option to purchase your photographs in-store. Our trolley-through-the-wall photo opportunity is located just outside of our shop at King’s Cross Station. Welcoming over 2 million visitors a year, the Harry Potter Shop at Platform 9 ¾ offers fans unique and exclusive products, along with our famous trolley-through-the-wall photo opportunity! Welcome to The Harry Potter Shop at Platform 9 ¾!Īn exciting destination for every Harry Potter fan, the Harry Potter Shop at Platform 9 ¾ is located in London King’s Cross Station and is the perfect location to stock up on your wizarding world supplies.